Terms of service

Last updated 21 August 2026

In plain words

You bought a license to use EddyLoop on up to 3 machines, for one person. You own your transcripts, we never see them. Refunds within 14 days.

1. Who we are

EddyLoop is made and sold by Aztec Platforms, LLC. These terms are an agreement between you and Aztec Platforms, LLC covering the EddyLoop application and the eddyloop.com website.

2. The license

EddyLoop is licensed, not sold. A paid license grants one person the right to install and use EddyLoop on up to 3 machines at once, for personal or commercial work. The full grant and its limits are in the license agreement.

3. Version scope and future versions

A paid license covers EddyLoop version 2.x, including all 2.x updates at no further charge. Aztec Platforms, LLC reserves the right to charge an upgrade fee for a future major version. Nothing in this clause obliges us to charge one, and no existing 2.x license stops working if a new major version is released.

4. Acceptable use

You may not resell, sublicense or redistribute EddyLoop, reverse engineer it except where law permits, or use it to violate the recording consent laws that apply where you are. You are responsible for obtaining any consent required before transcribing other people.

5. Your content

Transcripts are written to your disk and belong to you. They are never transmitted to us and we have no ability to access them.

6. Refunds

Purchases can be refunded within 14 days, no questions asked. See the refund policy. A refund revokes the license.

7. Warranty and liability

EddyLoop is provided as is. To the maximum extent permitted by law, Aztec Platforms, LLC disclaims implied warranties and limits its total liability to the amount you paid. Speech recognition makes mistakes; do not rely on a transcript as the sole record where accuracy is critical.

8. Changes to these terms

If these terms change materially we will note it on this page and, for account holders, by email. Continued use after a change means acceptance.

9. Contact

Questions about these terms go to support@eddyloop.com.